The “Yuksalish” Movement, in cooperation with GIZ, organized a practical training for representatives of non-governmental non-profit organizations (NGOs), which became an important platform for gaining hands-on experience. During the training, participants developed skills in properly presenting their social projects and learned how to write compelling and credible success stories.

The training was held within the framework of the Good Governance in Uzbekistan program, implemented with the support of the German Society for International Cooperation (Deutsche Gesellschaft für Internationale Zusammenarbeit – GIZ). The program supports small grant projects aimed at increasing awareness of public services among residents of remote regions of the country and expanding their access to these services.

As a result of the training, the NGO “Yuksak Salohiyat”, operating in the Fergana region, prepared a success story of its social project, highlighting the activities carried out and their impact on community life.

The Digital Future Is Even Closer: How Women in Fergana’s Mahallas Are Mastering Public Services

At the end of 2025, from December 22 to 25, an important initiative was implemented in the Fergana region. With the support of GIZ, the Fergana branch of the public association “Yuksak Salohiyat” organized a series of large-scale meetings that brought together 114 residents of the “Rasta,” “Paxtakor,” “Galaba,” and “Tinchlik” mahallas.

Held under the guidance of trainer Nodira Batiralieva, these meetings became true intensives on digital empowerment.

The key change was the breakdown of the long-standing perception that public services are limited to queues and paperwork. The main goal was to demonstrate that a modern mahalla is possible, and that every woman can resolve important family matters without leaving her home.

The program was built around live interaction and practical exercises. Participants began by watching video clips depicting long queues from the past, allowing them to clearly feel the contrast with today’s digital opportunities.

During financial literacy masterclasses, participants learned how to save their family budgets by receiving a 10 percent discount when paying state fees online—for example, when applying for an international passport.

Special attention was given to using the OneID system, understanding the purpose of an electronic digital signature, and learning how citizens included in social registries (“notebooks”) can obtain it free of charge.

A separate focus was placed on data security. The trainings included in-depth discussions on protecting personal data in the online environment, emphasizing that digital services should be not only convenient but also safe for women.

The results were reflected both in numbers and emotions. Today, 114 women confidently use the my.gov.uz portal as a key assistant in their daily lives. For some, it was their first time accessing a personal account; for others, it was the opportunity to independently check the status of social benefits and allowances. For several participants, it became a motivation to become “digital volunteers” for their neighbors.